Sisters

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at tirrellwoodson@gmail.com. Please note that returns will need to be sent to the following address: 13 Lincoln Way E, Massillon, OH 44646

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at tirrellwoodson@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at tirrellwoodson@gmail.com.

Welcome to our online book store! We are committed to providing our customers with an excellent shipping experience.

We offer free standard shipping on all orders within the United States. Orders will be shipped within 1-4 business days. We use USPS, UPS, and FedEx for all of our shipping needs.

For expedited shipping, customers will be charged a flat rate of $10.00 for 2nd day shipping. We will ship your order within 1-2 business days.

For orders to be shipped outside of the United States, customers will be charged a flat rate of $15.00. We will ship to most countries around the world.

All of our shipments are insured for the full purchase price of the item. If you receive a damaged item, please contact us immediately so we can assist you with a replacement.

We are not responsible for any duty or VAT charges that may be incurred for international orders.

If you need to return an item, please contact customer service within 30 days of delivery for instructions. You will be responsible for return shipping costs.

We hope your shopping experience with us is an enjoyable one! If you have any questions about our shipping policy, please don't hesitate to contact us.